When one real estate agent is representing both the seller and the buyer in a transaction, they’re called dual agents. A dual agent fulfills all the above duties of a real estate agent for a given transaction. However, this can sometimes create a conflict of interest. There are two main ways you may want to hire a real estate agent. The first is if you’re looking to buy or sell a property. The second case is if you have a real estate company and are looking to hire an agent to work for you.