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The specific duties of a program manager will depend on the workplace. For instance, one might oversee the development of a new product. In that case, a program manager would identify customer needs, research the market, and facilitate the design and manufacturing of the product. At another company, a program manager might be responsible for diversity, equity, and inclusion (DEI) initiatives within an organization. This could involve revamping the company’s existing mission and developing a system for employee feedback.
