A chef or head cook needs to have knowledge of food preparation, production and processing. They need to have knowledge of the customer and personal service in order to achieve customer satisfaction. They need to be current on public safety and security. A chef should be skilled in monitoring, coordinating and effectively speaking to others. They need skills of time management, active listening, judgment and decision making. He or she has the ability to create an idea or new application to enhance job performance among staff or themselves. A chef would coach and develop other staff in the kitchen to improve their skills. Because a kitchen depends on a cooperative team effort, the chef or head cook would encourage staff to have mutual respect and trust for each other.