Unsupervised contact means that the contact takes place with no-one else there who has a specific role to facilitate, support or supervise the contact. Facilitated contact is where some support is provided for the contact such as a room in a Contact Centre or a Children’s Centre; and where possible, staff might greet everyone beforehand and pop in to ask if anything is needed. This would need to have been agreed with the setting prior to arranging the booking of the room.
