A production assistant, or roasting assistant, works with the production manager to prepare coffee. This includes preparing packaging materials, completing all aspects of fulfillment for coffee orders, labeling boxes and bags and monitoring inventory levels. Production assistants often also maintain and clean production equipment. Administrative assistants provide office support for coffee businesses. They may draft various documents and types of business correspondence. Administrative assistants also often provide phone support and customer service, handle scheduling and prepare and proofread reports.