Flight Attendants usually have a Flight Attendant Coordinator who supervises their entire team and ensures the employees are following the proper flight guidelines and policies. If Flight Attendants have any comments or concerns about their role, they’ll speak with the Flight Attendant Coordinator, who will work to resolve the issue. During the flight, the Flight Attendant must report to and follow instructions from the Pilot to ensure a safe and comfortable flight for everyone.
A good Flight Attendant must be a quick critical thinker and problem solver, as unexpected occurrences regularly happen on flights, so they must be fast at making logical decisions. They should also have great customer service and communication skills to regularly collaborate with other crew members and passengers. An impressive candidate is fluent in multiple languages, especially if they plan to work on any international airlines.
