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While many coffee shop customers associate your café with leisurely afternoons spent reading and sipping their favorite drinks, it’s a different story on the other side of the counter. By learning how to make your coffee shop more efficient, you can increase your profits while allowing your employees to focus more of their attention on customer satisfaction. You can’t fix what you don’t know is broken. Before you can start increasing the efficiency of your coffee shop, it’s important to recognize the primary concerns of your business.
